Arriving at 1pm on a sunday and having no wait to sit down you would think the service wouldnt have been an issue. Unfortunately after 20 minutes of having the waiter/waitress bring us the wrong food (yeah... before they took our drink order) and watching or server help older groups use the new checkout platform on the tables... we were pretty fed up. We stuck it out just to see how bad it could get. It didnt get better. 15 more minutes to bring a premade bowl of salad to the table. Not to mention, salad must have gone up in price because they only brought enough for 1 person. After 3 bowls of salad (5 to 10 minutes between each request) we left not full of food but of regret. Its not Olive Garden's fault. We will continue to frequent the one in greentree and south hills village.