I'm totally blown away by this place. First off, the gelato is delicious. We had the salted caramel and the cheesecake flavors and they were on point in terms of flavor. The two scoops we got were also packed into the cup rather than just being little round scoops like at other gelato places, so I feel like we get more for the money.
Even more awesome, the workers here are indeed ridiculously nice, as other reviewers have noted. When we sat down, a worker offered us cups of water (I've never been offered water at any gelato/yogurt establishment), then later another worker came by offering free hot chocolate samples. Also, when we first walked in, the worker said that we could try any and all flavors and she seemed to mean it. We will be back to take her up on that offer!