Update:
I had Emma reach out to me directly via Yelp apologizing for the cold-shouldered service I had received on a previous visit. Just like to say my most recent visit at the Briar Hill location was significantly better. The girl who was running the store at the time was pleasant, friendly and had the right amount of enthusiasm (knowledgeable but not pushy by any means). I will definitely be back as its only a few blocks from my work and I do love a good green juice on days I'm feeling sluggish (or need to reboot after a cheat day).
Happy to see the owners/managers are making the effort to ensure the quality of their customer service is as high as their products. Can't wait to see what new juices they have in store come summertime!