I've been a doing business with Biker's Edge since 2006 or 2007. I watched some downhill videos on YouTube and got all worked up to start biking and started doing homework on what kind of bike I wanted and then worked from that to a retailer and BAM...Biker's Edge and me came together like lamb and tuna fish! When you purchase a bike here they do free tune-ups as long as you own it. In addition to that, if you buy a MTB (mountain bike) and take it off road, you're gonna break some stuff. They're reasonably priced and have a pretty good turnaround time to get your bike back to you. Great example is this last visit. I was almost done with my run and ended up going over my handlebars and bent my front rim. They had the bike back to me and functional quick. In addition to selling parts and bike services, they are also a Park Tools retailer so you can purchase quality bike tools here if you're a do-it-yourselfer. I'd buy another bike from them and let them work on my stuff any day of the week. Same owners since I first went in so you can get to know the staff and they don't cycle through employees like crazy.