Would not recommend this nanny service for several reasons:
1) Phone Tag
It's hard to get a hold of a real person when calling. I left several messages and no one called me back. Not fun playing phone tag all day.
2) Got Babysitters rather than nannies
We had a babysitter that said "I've been doing this off and on for a few months. I quit working for a few months and then work for her again. Working to save money for the wedding." This showed in the way that my 15 month old son was crying, still up at 10 pm, not dressed in his pajamas, and still hungry when we got back from a wonderful Cirque du Soleil show.
3) Didn't get money's worth
Felt very disappointed at spending $200 for 4 hours of babysitting especially since the website looked very promising with the positive reviews.
Highly recommend Nannies and Housekeepers that the Wynn Hotel Concierge set up for us.
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Looks like it took about 1 1/2 years to get a response from the owner....