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| - Fantastic! My girlfriend Teresa and I recently went in looking for an engagement ring, not really expecting too much (we had never been to Shane Co before), and we were blown away! Right when we walked in we were greeted by an incredibly friendly gentleman named Taha who began to ask us what we were looking for. When we said an engagement ring, there were no giant dollar signs in his eyes, just genuine excitement for us. Teresa was not entirely sure what she wanted in a ring, and Taha was very understanding and gave us some time and space to browse.
Over time we narrowed it down to a few she really liked, but was not entirely sold. Taha then mentioned their ability to create a semi-custom ring! ("Semi" meaning it would not be a ring from scratch or anything, but they can order various parts like the band or basket and connect them) This is when Dallas came out (as I'm sure you've seen in other reviews, Dallas is THE MAN!). He then started giving us some of the options we had in terms of parts and gave his opinion on what would look good. There was a Tiffany's ring Teresa had seen a while back that she was wondering if they could do something similar, but they did not exactly have the basket that would match.
However, this was when they brought their jewelery creator out (his name escapes me right now, but another incredibly friendly guy). He said that he could actually use sizing stock to create a custom basket exactly like the Tiffany ring! (you'd think this the ring was for me, I was so excited!)
Dallas then came out with a nice array of diamonds that fit our budget (from slightly smaller and very clear to a little larger and a little less clear). All were very nice and very unique, we ended up going with one in the middle. He then totaled it all up (came in under budget!), I put down my deposit and we were out of there!
From entry to exit, it was an amazing experience! No pressure, no gimmicks, just knowledgeable and honest sales associates trying to make everything as easy as possible!
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