My Dog was recently Boarded at the petshotel. Check in went easy, I felt comfortable leaving her, they were all friendly. I called the next day, the lady said she was doing good. I felt even more comfortable that she was there. A couple days later I get a call that my dog was having diarrhea and they wanted to take her to the vet. I told them no, don't feed her for a day and she should be ok. She has a very sensitive stomach I told them no treats of their own. So I reasked if they have given her a treat. They said no. I picked her up a couple days later, they said her poop was solid. It was taking awhile for her to come out one of the ladies informed me that she was getting cleaned up because she had diarrhea on her bottom.. When she came out. She seemed scared. It took a min for her to realize it was me and she got happy. As I was walking her out she looked like she sat in diarrhea. It was all over her... Caked into her face, her tail, her bottom was covered in it. I got her in my car, it was all over my seat.. For saying you were cleaning up my dog and to hand her over to me like that was unacceptable. I got her home to clean her, she went outside and was still having diarrhea. She had poop dried into her tail it was all over her. Do they not clean up dogs who have anxiety?? She also seemed very traumatized, she hasn't been herself. Not sure if that is because this is my first time away from her or her experience at the PetHotel