I like this place. I go there frequently...healthy and good food... With lots of options. Fast and friendly. However utterly confusing first time there, the little form you have to fill out if you want to "build" your own salad is crap (several times I have managed to cross out the wrong thing and wind up getting a wrap when I really wanted a salad... and I am not THAT slow...they need to redesign that thing!). Dont think about sitting down during busy hours! Not cheap.. I will continue to go there though given its a fast and healthy option.
UPDATE: they have launched some kind of new concept there (Bay/Bloor)...Its a mess.. clearly the new ordering process doesnt work very well. Salad is good, some ingredients are even better, but they have taken away stuff like bread etc.