When I first moved to Toronto I searched for a place to get my nails done. I was looking for a place that was a perfect mix between cheap nail salon and a high-end spa and just so happened to stumble upon Sekai. I've been going there fairly religiously every 2 weeks or so since September.
I love this place and have recommended Sekai to so many people and they all feel the same way. Melissa sits at the front desk and makes this place feel like home. I thought she owned Sekai up until quite recently when I had to ask her. She is so knowledgable and goes above and beyond to make sure you have the best possible experience.
There was one time when the lamp for my shellac polish wasn't setting the polish correctly. The aesthetician was not pleased with the work and because I was in a bit of a rush I had to leave before she could fix it. The team at Sekai completely compensated this mishap and proved to me their high level of standards. The way they dealt with the situation was amazing and probably the best customer service I have ever had.
Also, they have pretty good deals for a mani and pedi for $45, brow wax for $10 and other great monthly benefits. I cant say enough good things about this place and look forward to going back all the time.