So I've been here twice.. But my review is based off my most recent visit which was Sunday night
We got there with a complete group of 8 and granted it was a busy night for them. But there were still tables vacant. We stood at the front of the door way for about 15-20mins before I got frustrated enough to go up to someone and ask when would we be seated. There also was another group of 4 waiting to be seated.
I'm not trying to sound like there was a cultural preference... But while still waiting to be seated... Another group of 7 arrived (Chinese) and started talking to someone in Chinese about getting seated I'm assuming and they started to walk them to a table BEFORE SEATING US!!! So I said EXCUSE ME!! And put a stop to that quick.
So finally after getting seated... It was about 20minutes before anyone came to take our order. Again granted it was busy... But that should be no excuse. And remember that 7 person group that was Chinese trying to skip us... They ordered before us... And their food came out before anyone even came to get our order!!
I HAD TO GO UP AND GET SOMEONE AGAIN to come to our table, take our food and drink order. They didn't even get our drink order... They had only served us hot tea. I was LIVID. We kept seeing others people food come out before ours and my patience was running thin.
I promise you it was almost 45 before we GOT UP AND LEFT!! We were able to get two sodas and they were asking US TO PAY FOR THE SODA! And I had to tell them that is BS and it should be on the house!! We even ordered soup- THAT COULDA BEEN THE FIRST THING TO COME OUT!!! But NOTHING!! For 45mins!! Bad form and unacceptable!
My parents were livid and my mother even started a mild fight with the manager on the absolute HORRIFIC service we received!!
The first time we went we brought them big business!! 33 people!! And the food was actually good and decent. And obviously our food didn't come all out at the same time but one at a time. - that's how it shoulda been on Sunday! They coulda given us the dam soup first at least
I PROMISE YOU we are NEVER going back to this establishment