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| - I work on Mill so yesterday I decided to give Center Bistro a try. I got half of the Beet sandwich, which has carmelized beets and gorgonzola, and half of the Mill Revolution salad, which has dates and basil - so good! The service was also great. I asked the guy, who has strawberry blond hair and glasses, about a million questions about their menu and he was patient and helped me pick out my entrees. He encouraged me to sign up for their email blasts and pimped out their Twitter and FB pages to me. Good job.
I had such a great experience that I decided to go back today and try another half-sandwich/half-salad combo.
Big mistake.
I ordered the Red Bird, which is chicken with arugula, red onions, provolone and sun-dried tomato aioli.
But the sandwich I just ate had no arugula and I could barely taste an aioli. Also, it was pressed. The first time I went in they asked me if I wanted it cold or hot, but this time I guess I didn't get an option.
Not only that but the sandwich was tiny! I paid $8 for a nugget-sized sandwich and a bed full of greens. I hate when you order something and it comes out and it's minuscule and you're already thinking about what you're going to eat after to fulfill your hunger.
For my salad, I ordered the Southwest Fusion. The menu description: "organic field greens tossed with berries, candied pecans
and feta cheese with raspberry chipotle vinaigrette."
Um, no.
Here is what was inside my salad: three small strawberries, NO candied pecans and it's swimming in dried cranberries that overpower the taste. The one good thing is the dressing, but this is not the salad I was promised.
Fail.
Now let's talk about the service. Like I said before, the first time I went in the gentleman with the light hair and glasses was very nice and professional. This time, though, I had another guy and his customer service skills were dismal. I bet they're probably college students, but that is no excuse for poor service.
For one, I ordered a very simple meal: half a sandwich and half a salad. No bells and whistles, no special requests. The guy behind me ordered a full sandwich, a couple of sides and a smoothie ... and his order was up before mine!!! WTF? I sat there waiting for a while before I finally went up and asked about the status of my order, to which he replied, "It's right here." It had been sitting on the table ready to go. My waiting spot was about 20 feet away, but I remained in eye sight the entire time. And there was ONE other person in the room besides me and she was on her laptop with headphones on. I guess with all those people in between us, it became too difficult for him to find me.
To top it all off, I come back to work, open up the box and ... no fork. Do you know how coveted forks are in my office? It's always the first utensil to go! Luckily, I was able to find one but still, come on, dude. To-go order = put a damn fork and a napkin in my box. I'm not asking for much.
I'm torn about how I feel about Center Bistro. My first experience was amazing, but my second one was hugely disappointing. I haven't decided yet if there will be a third time.
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