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  • I feel 3/5 is fair bc it's more like 2.5. We live super close to here and were excited to have a Primanti's right down the hill bc we just love that it's relaxed, good for groups, and good food. Put it this way -our rehearsal dinner was at the Mt. Lebo location in 2016. I digress. This location however needs some improving. The difference in quality of food AND wait staff is noticeable. The food has never been outright BAD, but I have no time for crappy service. It's been a few months since we've gone (compared to probably every other week) because of our last visit. It was a pizza feast night and we ordered two fountain drinks while deciding if we were going to get that, then we did end up ordering it. That comes with a pitcher of pop/soda -which was never brought out to us but it really didn't matter as we had cups already. Long story short, we were charged for the two fountain drinks and when my husband asked the waitress about it, she informed him (with way too much attitude) that it was OUR fault for ordering those prior. I know enough to realize that fountain drinks cost restaurants pennies -that's why you get free refills. We both couldn't believe she was arguing about this so we just said "okay" and handed her the credit card. Upon her return she had taken the two drinks off and acted like she did us a huge favor. That was the icing on the cake of multiple less than great experiences we kind of just ignored -drinks never getting refilled, wait staff disappearing for 15+ min and coming back smelling like a cigarette, pizza being significantly less appetizing than other locations, burned wings, etc. The convenience outweighed all of this previously, but not anymore. If someone suggests going here fine, but I will never suggest it.
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