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  • As a frequent traveler, I can honestly say I was disgusted with the bar staff and their miserable attitudes today. I usually will hang around for quite a bit prior to my flight; made an exception after today. The female on the early shift (May 21 around noon) was a real gem [insert sarcasm here], especially when you asked her for something. Not even two minutes after I ordered my food, it came out. You can tell it had been sitting under a heater for quit sometime, due to its hard, crunchy taste. An elderly gentleman had closed out his check and came back shortly after. He stated to the bartender that he seemed to have misplaced his card after he left. She responds with "well it would still be on the bar then, I don't have pockets so I didn't take it". Umm... I don't think he was accusing you, he just stated he misplaced it. I kindly ushered him to check under his newspaper, as it may be there. He found it and you can tell he was slightly embarrassed. She rolled her eyes and kept walking. I saw her shift was ending and was excited for a fresh, new face to continue enjoying my beer and meal at the bar. Well... The disappointment continued. This clown, at about 1PM, was even more of a jerk than the female he just replaced. The gentleman next to me asked for a Pabst beer and he replied "sorry we serve real beer here." I'm sorry bartender - last time I checked, your job is to serve, not to insult your patrons. If you don't carry it, you can kindly inform him that you don't have that beer in your selection. I was surprised the gentleman stayed; however, it was the only bar in the terminal. After that comment, I was done and I grabbed my check. I am a very generous tipper and it pained me to give them 20% for their dismal service. I left half my beer and food at the bar because I couldn't stomach sitting there any longer. To Uptown Management: I think it's time to clean house with your staff or write them up. Smiling clearly is optional here, as they didn't smile once. Note to others: never take a layover in CLT, if you have to, don't go into Terminal A. It will make your layover feel like an eternity.
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