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| - What follows pertains to the Maternity Ward ONLY:
I'm a mother of two children, both of whom I've had at Centennial Hills Hospital. Two C-sections, and both conflicting experiences. I wish I could have given this a half-rating, but 3 stars will suffice simply because I will go there again if I have another.
My first child was a horrible experience. Centennial Hills was new to the northwest area, and closest to our home at the time. My doctor had scheduled me to be induced. Pleasant facilities, very clean and welcoming. The rooms are all private, something I enjoyed. However, the staff leaves something to be desired. The nurses were generally short and seemed irritated if bothered in the slightest. My nurse kept adjusting the amount of pitocin I was recieving and during 20 hours of labor my body went through a rollercoaster of hormones, contractions, and hunger pains. After my contractions started becoming regular she reduced the drug, I quit having contractions, and that was it. They couldn't get them to come back. C-Section time. The anesthesiologist was a horribly rude, young male doctor with no bedside manner. Through my pain he rudely told me he'd leave without giving me an epidural if I continued to twitch in pain with each gut wrenching contraction. Uh - WHAT?!
C-section went fine but during recovery I had splitting headaches every time I stood. They found out I was leaking spinal fluid and called in another anesthesiologist to put a blood patch in my back to fix the first doctor's mistake. Which he'd probably blame on a first time mom's anxiety and pain. This doctor was wonderful and knowledgable and put me at total ease.
The nurses and care staff are also hit and miss. I had great ones, and then I also had ladies who acted like they hated thier line of work. Not pleasant. This visit would get no more than 2 stars at best.
My second experience had its horrors as well (mostly jaundice complications) but mostly not a problem that the hospital could fix. I would've taken away a star for a couple unpleasant nurses and the fact their super-important "jaundice blanket" wasn't "working" and someone had taken it to "be fixed". The visit still would've gotten four stars. So - mixed feelings. But I would return.
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