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  • I was excited to try a Binkley's restaurant and still plan to try the others, but as my introduction to them this left room for improvement. Here's the cliff notes: Place was nice, servers were pleasant but barely present, food was average. It appeared they were not very efficient as any time a single person asked for something they disappeared to the back and often got distracted on their way to complete the initial task or talking with regulars. I think the quality of service was directly related to your proximity to the kitchen and years of patronage. Full review: We were seated in under 2 minutes, but it took that long to be greeted at all. We ordered nearly immediately and did not see our server again (at our own table) until it was time to pay (probably 30 minutes later). I finished my coffee prior to my meal being delivered and finally flagged down a busboy to ask for a refill...5-7 minutes later my server came with coffee and I asked to pay...7-8 minutes later after not receiving a bill I tracked her down and handed her my card. It appeared the folks on the patio had similar service as I saw a gentlemen clearly frustrated also chase down his server to pay. The restaurant was not at all busy...and only filled up later as multiple tables were still waiting to pay. It is doubtful I would return to this restaurant or recommend it to others in the area. It was far from a bad experience, but it does not appear to be like the Binkley's restaurants my friends have spoke of. Hopefully the next one will make a better impression. Update: Shortly after this review, management contacted me, apologized and invited me for another try. I appreciate them taking the feedback seriously, but since I do not live near this restaurant I declined. I still plan to try their other restaurants.
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