I wanted to like this place...it's one of the only quick bites on this side of the center. I wasn't greeted at the door and I had to say hello at the register to the young workers. I asked if I could add turkey into the Big Cheese Classic, but they said they did not have turkey. So I still went with a classic grilled cheese! (Can't go wrong, right? Wrong.) First I saw him put lots of mayo on each bread which I thought was weird (and extra fattening). They brought it to me with just the Gouda and Swiss cheese. I asked where's the cheddar!? And the guy said he didn't realize it's made with all three cheeses (when the big menu is seen stated above where he's making it). They asked if I wanted cheddar (duh, and I'm not paying over $7 for nothing) and they added it into my already toasted sandwhich. So just more butter added making it tasting over burnt and greasy instead of making me a fresh one from their mistake. Definitely not coming back and will take the extra walk to Paradise Bakery.