I don't frequent Coffee Bean too much (very happy Starbucks gold card holder) but whenever I do I'm pleased. I usually bring people here who aren't heavy coffee drinkers because the coffee seems to be milder. I'm happy with the service at this location. I like how they have an extra room for when it gets crowded. My drinks were done quickly as well.
I don't like the cameras everywhere and the wifi nazi policy. You have to go and get a printout for the network, and it works for only one device. They could really do away with all that.
Besides that, I'm very happy with the drinks. I don't think I will give up Starbucks but I will definitely be back.