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  • I needed a backup, for emergencies only sort of account, somewhere I could put money and forget about it until the day rolled around I needed it. It was a mistake getting it from BOA. I need to take some of the blame though, I am the one who opened a BOA account and didn't realize I needed to have paperless billing or I would be charged $9 A MONTH. After many months have passed I finally checked my statement to realize I didn't have enough in savings (the majority was all in checking) which charged me an additional $5, so for months I have been being charged $14. I'm willing to take responsibility for that. But, I do think it's pretty crappy to charge someone that much a month in fees! I stopped in this branch yesterday to close the account and was surprised how little they seemed to care. We exchanged greetings and chatted about our Halloween and what each of us were doing. I told him I needed to close both my savings and checking account, he said OK and printed off the paperwork no questions asked. Really? No Questions? This bothered me more than the fees, he never asked me why I'm closing the account, never asked if there was anything he could do to keep me a member, seemed pretty happy to let me go. I've heard this from other people, BOA just doesn't care about their members. If he would have asked why I was leaving and asked to look at my account to see how we could eliminate fees from that point forward I may have considered staying a member, but to no avail, he just didn't care.
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