All I wanted was a grilled cheese sandwich with tomato and bacon in sourdough bread. The first time the waitress brought out the sandwich it was missing the tomatoes and bacon and the cheese wasn't melted. The second time the sandwich wane out the raw tomatoes and bacon we stuck in between the bread and cheese I mean the cheese wasn't melted. It looked like a cheese sandwich you give your 6 year old. The cheese wasn't even melted and the tomatoes were still raw. I flagged the waitress down and returned my sandwich. The regirse time the Sandwich calme out everything was looking good but it wasn't on sourdough it was plain white bread. At this point I decided to just eat my food as the rest of my party was already finished eating. I mentioned it to the waitress and not one else did she apologize instead she got an attitude with me. When she brought the check she told me with an attitude that they had taken my sandwich of since I wants happy with it. I don't know what happened today but customer service was not a priority at the bagel cafe today. It would also be very helpful if the kitchen learns what a grilled cheese sandwich is.