Of all the restaurants I've been to (and we eat out once or twice a week so we've sampled quite a few), Cheesecake Factory is the one that I've had the best service at, hands down, no matter the location. Other restaurants might have service that is as good from time to time, but only at Cheesecake Factory has the service been excellent every single time I've been there.
The food is also very good, and the menu has a lot of variety on it. The one thing I don't like about it, though, is the ridiculous portion sizes/calorie counts. I never finish an entire dinner meal (lunch for the next day, at least!) but even eating half of the portion I feel like I definitely shouldn't be ordering dessert. They do have some lighter options, but not nearly as many as I've seen at similar restaurants. Cheesecake Factory certainly is not helping obesity rates in our country, but with a little self-control I think it's a fabulous place to eat!