I love this place!! First time ever in an escape room I had such low expectations but Trapped blew me away. The theme was really cool and the puzzles were challenging but doable and definitely encouraged teamwork. We won labyrinth with 3 minutes on the clock so not easy, but entirely possible! George, who was working there when we arrived, was exceedingly friendly, welcoming us as we came in, introducing himself and telling us about the place while we waited for others in our group to arrive. He was really encouraging and cool and seemed to really want us to have fun. I'll probably be back for another room. 100% recommend.