Food was pretty good, obviously better than your normal Panda Express meal. Portions were nice and family-sized and the place was packed like always. Overpriced in my opinion just like Pei Wei which is why I don't go. I would much rather go to Abacus Inn and get more for my money.
Why 2 stars? I went with a group of 12 for a birthday celebration. We told the waiter that we would like to pay separate. She told us that was not possible because of the 18% gratuity and there was no such option on the cash register. o.0 "Eh?"
We all looked at each other for a minute in silence and told her that it's been done before and we would just split the 18% on all bills. For some reason, she comes back with our whole table's receipt, gives us one pen, and then tells us that we would need to divide it up ourselves and then leave the correct amount for her to pick up not forgetting to include the 18% per person plus tax. "Use the back empty side of the receipt for scratch paper," she said.
This became a 30 minute ordeal as half of us scrambled to get our phone calculators out while the other half tried to get in touch with a manager who for some reason did not exist and it was the hostess who came to apologize and then just promptly left to go back to her position. What was supposed to be a birthday celebration became a sudden blast from Pre-Algebra past.
Pure laziness or stupidity? Either way, a major Facepalm moment on their part.