We were told that the wait would be 20 to 30 minutes. We watched the young man at the counter seat young women who came in after us first. They had the same number in their party and he was calling them by name. We were told that they would text us. We left after 40 minutes after we watched this happen 3 times. We received a text that our table was ready at 55 minutes. We were already eating at Panera at that point. Don't go here unless you know the staff.