In short? Great food! Bad service. However I can't look too far down on them seeing that it seems they are recently under new management & seems to be run by a little old couple. Very friendly owner! Best of all they had vegetarian pho with huge pieces of veggies and tofu. Actually if there was one complaint about the pho, it would be there was just too much going on in it! Huge chunks of bok choy, carrots, broccoli & cauliflower florets... I didn't even come close to eating it all. Pho is one of my meat-weaknesses and I can't express how happy it makes me to find a delicious veggie pho. Makes me want to move to Mesa! I wanted to give it 5 stars, but I took one star due to the lack of efficient front help.