I'm from out of town, and where I live I don't have access to a 5 guys. Already I'm a huge fan and was really looking forward to a solid 5 guys bacon cheese burger!
Right away, as soon as you walk in, I was greeted by multiple staff simultaneously, which always brings a smile to my face. Everybody was up beat and very friendly! The girl at the counter misheard my order and I received a Burger with grilled onions vs grilled mushrooms.
When I returned with my burger, the guy behind the counter looked so upset, but in a good way. The way that made me think he takes pride in every burger he puts together, and that one was done incorrectly upset him! They immediately got busy on a replacement burger and did a wicked job on it.
5 star for the up beat friendly attitude, quick customer service and all around kick ass burger!
Thanks to the staff at the Monroeville, PA 5 Guys! BZ!