I gave this place 2 Stars over a year ago because they constantly screwed up my orders and the drive-thru was incredibly incredibly slow. I decided to give it another chance since it has been more than a year. Nope. It's just as bad as it was before. I waited in the drive thru for over 20 minutes. I would have left if I could have gotten out but the way the drive-thru is built, once you're in you can't get away. It took forever for them to even greet me on the intercom. It would have been nice if they could have just said we are experiencing problems and orders are taking longer than normal, or even given me a coupon or courtesy item like many other restaurants do. But nothing. No acknowledgement of their suckiness. Of all the fast food restaurants in the area, this place has the absolute worst customer service and is the absolute slowest I have ever been to. DO NOT GO HERE EVER!