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  • Horrible. My wife and l always enjoy coming to Chang's. This time we where told 45 mins. Ok that is fine since usually it goes by a lot quicker. We go and sit by the door. As we sat and watched a total of 24 people leave and 10 parties come in after us and get seated right away. I go ask the front staff, tell her my name, another girl pipes in and said l told you 45 minutes and it has been 23 so you still have 22 more to go. Those people had reservations....me: really...all of them....her: a yes...then after a couple minutes goes by a girl comes over and says there is a couple seats opening at the bar l will sit you there until your table is ready...ok...then a couple ladies walks in and tells them there is a couple seats open at the bar you can sit there until the table come open...finally a couple more seats comes up and we sit down at the bar...the girl comes over and said do you want me to keep your name on the list...me: why...we can eat here we won't get skipped...her: they had reservations....me: not all ten parties...we decided that we did not want to eat there as we will not enjoy...on the way out l asked to speak to the mgr...she was nice but it was to late...told her l did not want to give them my money and her staff had a chance to make it right...goodbye...btw...they have my number let's see if they try to reach out and make it right...hey Chang staff at the front...we went across the street to Logan's and was treated like royalty...maybe you should come across to get training.
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