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  • It has been literally a month and I still haven't gotten my vehicle fixed. Why? Because of the ignorant Receptionist, Lorraine. This girl does not know anything about her job! Every time I see her, all she is doing is gossiping on the phone and laughing. I would go somewhere else but I do not have time to go get an estimate somewhere else. If I had time to go somewhere else, best damn be right I would! These people are ridiculous. I still haven't gotten my car in there, but I keep trying to work with them. I mean, I have free time Friday. I just might as well go somewhere else to get my car fixed. Lorraine is making it way too difficult to get a car fixed there. She knows NOTHING about ANYTHING! Every time someone calls her, she gives answers that are totally different than what an actual estimator tells me. And because of that, my insurance company is delaying it because this dumb ass, Lorraine has no idea what her job is.
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