I have already left one review but I have found it necessary to leave another one. Alan is absolutely AMAZING! He goes above and beyond every time I come in. I come in with problems with my Vape quite frequently and Alan helps me out with a smile on his face every time. Today he spent 30 minutes trying to figure out what was wrong with my vape. He eventually figured it out and when I tried to leave him a tip he said, "Absolutely not. We are just here to help you out." He then offered me a water bottle to go. I love everyone at vape escape and will never go anywhere else.