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  • I've been here twice before. My first experience was amazing, I loved my massage! I had a Groupon for an aromatherapy massage, I ended up apparently not getting that massage but a regular massage instead. I honestly had a great experience, so the fact that I didn't get the aromatherapy massage wasn't a huge issue. My second time was for a facial. Again, I got another Groupon. It was fine. The second I laid down I was bombarded with added packages, purchasing a series of facials, and specials. NOT relaxing. I put it aside, as the aesthetician was really nice. She got to the extractions and it hurt SO BAD. I've had facials before, the extractions never really hurt but my face was BRIGHT RED from being so irritated and it was sore all over. I scheduled a second facial, but unfortunately had to cancel because of an unexpected bill so I wouldn't be able to afford a facial. I canceled the day before and left a message. I got a call back a few hours later from Stevie and she had the audacity to tell me "it's a 24 hour cancellation policy and you cancelled at 21. I guess I can let it slide this time, but for next time." I'm sorry, I had no idea of the 24 hour cancellation policy, no one told me when I booked it and I was short by 3 hours. My bad. Lucky for her there won't be a next time.
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