My family has owned many Toyotas in their lifetime. I have been to three different Toyota garages and each of them were in a different state. By far Spitzer Toyota garage is the worst experience I have ever had. The first time I visited just for an oil change and it took 2 hours! The second time I visited for new break pads and it took almost 3 hours AND on top of that they broke the cover off of the top of my car rack! I take my car into the garage to get it fixed and it comes out with a piece missing. This is not OK and I will never ever go there again!!