This was my second time here. The first time was a bit chaotic and I waited for a while in a cold pedicure tub for someone to come. 20 minutes later a girl sits and is about to get started and her regular walks in so she leaves me sitting there. I then wait for the next person to become available. This time I get in right away and the girl who did my manicure was killing my skin and my manicure looks awful. She forgot to do the hand massage and then tried to do it after she polished my nails so she could only do my arm. Twice was enough for me.