Went today for lunch with some girls from work. You walk in and to the right is a bar area, to the left is the actual restaurant with lots of seating. The seating is kind of cool. They have wooden pallets stacked against the wall with back lighting shining through to give off a cool vibe. The waitress we had, Rhonda was really nice and offered lots of suggestions on different menu items we should try. The service was great.
The only issue I had was that the food was a little cold. I had a cheese burger and I specifically ordered the burger because they we're named best burger by the Charlotte Observer in Helen Schwab's contest. The crust on the burger was excellent! I ordered it medium-well and it was perfectly cooked. The only problem is I could tell it had been sitting a little while before it came out to us. I thought it was maybe because they were busy... which is part of the reason. I think it was because they just got this great review today and all of a sudden everyone in Charlotte wanted to show up and eat there for lunch. We arrived at 11:40 got our order put in early before the lunch rush and then waited at least 30min for our food to come out. I think all the wait staff was busy seating people and placing orders that they didn't have time to get the food out.
When we left there was a long waiting list of people trying to get in to have lunch.
Will go back but try not to go when it's a lunch or dinner rush.