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  • Plan on not getting into the back room for 45 minutes to 1 hr. on average. Total time for a basic visit is about 2-2.5 hrs for me. total time with doctor is about 15-20 minutes on the high end. Very good service, questions answered, etc. by Dr. Michael Drury. In the past I have gone to Sara, Physician's Assistant. I didn't check if she is still there. Overall as long as your wait time expectations are close to their typical service time, you should be fine. Don't plan on getting into the back room right at your appointment time. Oh, if you are even a few minutes late to your appointment, they give your spot away. If you are lucky, they will let you in. But most of the time they tell you to reschedule. This seems odd, as when they are an hour behind, as a patient I get zero recourse. There should be a law. It is nice that they do their own blood work in the office now, but I think it closes earlier than the doctors finish. I think labs close at 4pm. What I don't like is that they aren't able to give me a cost estimate before the lab tests are done, which they should be able to, especially since I have a high deductible now and have to pay out of pocket. Dr. Drury service: 4.5/5 stars. Office rules, lateness of schedule/appts, front office PR skills: 2/5 stars. Lab hours: 3/5 stars.
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