Disappointed. Went in for an SNS. They did not do a manicure and did gel as the top coat which from what I've found elsewhere is not standard. My nails are not shiny and have scuff marks. I was told they could get me in right away but I sat with my nails wrapped for 45 minutes before getting service. The salon smells like cigars (it is next to a cigar bar). They were very busy and did not have the staff for the amount of customers that were there. The lady that did my nails was nice and apologized for me waiting so long. If my nails turned out great I think I could have been ok with the wait etc but the final product was not good!