I was referred here by my nurse friend who uses Dr Sudah and says she's great. Insurance changed beginning of the year so having to find a dr in network and she is. Well its Feb 9 and my son is sick so i call to set up new patient appointment. They do not take sick patients as new patients! So they refer me to urgent care. The woman Beatrice who answered the phone was so rude and loud and aggressive and uncaring! Talked to me as if i was an idiot. She obviously hates her job, which isn't exactly what you expect from a health care worker! I almost hung up, but again referred by a friend i scheduled an appointment for February 23!!! Almost two weeks to wait to see the doctor! Crazy!!!! So far this experience is not a good one. Ill update later after i see the doctor in two weeks!