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  • We thought we try this restaurant because it was new. It used to be a big name pharmacy. What a mistake! There were many things wrong with it even by Chinese standards. I understand Chinese restaurant have a whole culture to themselves, and we cannot expect too much in terms of service, cleanliness, and class. These joints tend to be efficient but can fill you inexpensively. I don't know why Chinese customers themselves don't demand more from their own restaurants. That said, this particular one was not ready for business. First, the servers didn't know the menu well. Second, the men's bathroom had a strong odour of urine. Third, we had to get the attention of servers a few times before somebody would actually come to us. Fourth, some orders still did not come after we asked the server to check. We asked the manager to cancel but then it came right away. Fifth, we had to send an item back because ingredients were missing. Sixth, some of the foods did not have the standard, expected taste. Seventh, the waiting area was tiny. Eighth, servers (I would say most Chinese servers actually) were not trained to smile or exhibit that engaging interpersonal dimension. Chinese servers are often somewhere between the triangulation of uncaring, grumpy, and impersonal. The only saving grace for this place is the spacious seating. After you squeeze through the tiny waiting area, you will enjoy the spacious seating. Finally, there were not enough high chairs. The table beside us asked for two but only got one. The parents took turns holding the baby the entire time.
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