I have gone to several places for waxes. I have had top notch amazing waxes and horrible traumatic waxes. There's no way to get around it, waxing hurts. A good aesthetician will reduce the pain - but it's no magic wand. Deyna was very nice and her space was private and clean. The wax was more on than painful side than I am used to from my place in LA, but she was thorough and professional. She owns her own business, so I wasn't pressured to buy anything, which was great. She made me feel very comfortable and the price was right, too! I have sensitive skin, so I will see how my skins reacts. So far, I like the results, but dang, it still hurts! I may come back and give five stars if my skin doesn't freak out on day 2. I definitely recommend!