My original review was not a good one and I only gave 1 star. I do have to say that the GM James reached out to me to see if he could help make my experience better. He went above and beyond for us and completely turned my ill feelings around. His customer service skills are top notch and he took EXCELLENT care of us. I will ABSOLUTELY do business with them again in the future! He ended up getting us a GREAT deal and we are going to have one happy daughter on Christmas morning!! James and Travis have really made us happy and both have exceeded our expectations. Thank you so much guys!!!
The level of service from the sales department here is absolute crap! I was working with Carlos and a manager by the name of Mary all day today to buy my daughter her first car. I got pre qualified and told them I would be down as soon as my husband got home from work and would be there around 5:30 or 6pm. I did ask them if we could put less down then they were asking, it's only normal to try to make a deal when buying a car! Anyways, instead of simply saying no they went ahead and sold the car right out from under us! Super crappy!! Needless to say my family will never do business with this dealership ever!