The worst DoubleTree I have ever stayed in. I thought it would be kind of new but the rooms are not well kept and just seem old.
The guest service is bad. Needed bag for ice around 11pm. Was told that maid service would need to get them and they aren't available until 7am. How in the hell is that acceptable? Asked do you have a first aid kit with an ice pack; not aware of a first aid kit being available. Showed no interest in working with me to find a solution.
I'm definitely not loving my experience.