This was our first time at Hanabi restaurant and we were very disappointed with their services. Their foods however was very good but we had to wait for a very long time for the foods to arrive, a little later that evening either the owner or the manager came over to us and showed his concerned to make sure we were okay, I did tell him that it was unusual to wait so long for the foods. My son did not get a straw with his drinks. We were there on Tuesday evening around 7 pm so it was even crowded, and because it took a long time to get out foods, we didn't get out of there close to 9 pm. If had their services was great they would have gotten 5 stars. We will unlikely be going back again. Since it was my wife's birthday, they didn't have any candles and yes we know it is not the restaurant's responsibility but it would have been nice if they had candles as well.