I'm just not seeing it. After reading the reviews here I'm not sure we went to the same restaurant. We went here for late breakfast after seeing the line at a neighboring breakfast spot. This place had two parties present. Red Flag. Waitress barely said hello when she came to fill our glasses. I think I even initiated the greeting. Her outfit was dirty but hey, it was the end of her breakfast shift. BTW, glasses were dirty. Silverware to match. I'm sorry, but when I sit down to dirty glasses and silverware and then someone greets me in dirty clothes, I take warning. One of us ordered a side of sausage. When two sausage patties came to the table they looked like they were overcooked in the micowave, dark, small and shriveled. My friend said they were cold. I had to tell the server as not only did they look awful, they were cold to boot. He quickly replaced them with look-alikes but at least they were warm (someone probably pressed the start button on the microwave). My wife ordered the western omelet which was tasty but included sausage which was a surprise and not mentioned in the menu. Maybe it was ham but, it sure looked and tasted like sausage. My wife also ordered a cranberry juice which she could not finish because of reasons mentioned above. The egg dishes were ok but i do think it is hard to screw up omelets. Anyway, our first breakfast experience at "X" was not a good one. Don't think we will be back for breakfast.