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  • I got a coupon from them for a free oil change for my birthday. I called on Friday and set an appointment on Saturday for my 2006 Nissan Xterra. We were running a little bit late, and they checked us in just fine. For some reason they set us as a drop off, it wasn't mentioned when I called. The guy was a little grumpy about that. The location was nice, they have a very comfortable sitting area, plasma screen tv, and complimentary coffee. It also doesn't have that stinky auto mechanic smell (like tires and oil). The bathroom is nicer than most bathrooms in peoples houses even, which if you're going to be there a while is awesome. Everything was really clean and they guys working the counter were very professional while we were waiting. We ended up waiting about an hour total. They did bring in our air filter to ask if we wanted it changed and gave us the amount it would be right then. I know most places ask to change your air filter, but this guy was nice and not pushy about it. When we were done, they gave us a sheet with a couple other things wrong with our car. This is where they really stood out. We've taken our car for oil changes, and in the past 2 years no matter where we went (including the Nissan dealership), they've told us its leaking oil, but they don't know why or from where, and we would have to get a diagnostic. These guys told us exactly where the oil was coming from, and that our timing belt was bad (we already knew that, we're saving up for that mechanical horror). They were nice, not pushy about having anything done, and said we could call anytime to get an estimate for those things. I was so impressed with how friendly mostly everyone was, and that unlike seemingly every mechanic on the planet, they didn't try to upsell us, make us buy crap we didn't need, and weren't pushy about anything. We will definitely be back here to get that other stuff done. I only gave them four stars because of the initial grumpy guy and that we were set as a drop off when that was never brought up when I made the appointment.
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