I gave this a three star because I find it all depends on the person who is working at this location that can really make or break your experience. For example today I bought this wing box deal that they offer (10 wings, 10 boneless bites, and two sides of your choice-fried foods like fries or onion rings) and man am I disappointed. Wings were so dry, lacking sauce and this is AFTER I told them to add more sauce on the wings and the guy in the back decides to tell me it's extra (lol nice try, not my first time getting this order but whatever). Who really puts up a fight over extra sauce? Anyways, before when I got this same deal, they sauced the wings all over, and gladly gave me extra sauce and everything was perfect.
Like I said it unfortunately is all about who you get at this location because some workers are really nice here and try to make everyone happy, whereas some are just plain annoying. Best advice I can give is always be sure to check your food before leaving the store so if there's anything not to your standard it can be fixed immediately