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  • I came in at 6:55 for my 7:00 to go order.. apprehensive only because every other time I have picked up from here there seems to been issues... late.. cold... missing items... usually I chat it up with people in the lobby and we guess about what is going to be wrong with our orders while we wait. BUT I decided to come back one more time...because I had a craving for fajitas, and I wasn't feeling good, and I left my sick baby at home while the BF watched him while I ran out real quick!! YEAH RIGHT!!!! 23 minutes I stood at the bar before someone asked me if they could help me, then my order was "lost in their system" it's "never happened before" "they only started online ordering 3 weeks ago" I've been using the app for months?!??! She basically didn't apologize for anything said do you still want to order...screw it I was hungry. I have hungry kids, I placed my order with someone else, because the lady who finally helped me didn't have time. WHAT?!?! Your a Waitress?!?! 7:55 60 minutes, after I came in I got my food. Thanks for that speedy order...Chili's to go..your the best. FYI I paid FULL PRICE and no discounts or even acknowledgement of their error was made.
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