This definitely wasn't the most relaxing facial I've had, but Kristin was super nice and tried to create as relaxing an environment as possible in the midst of a busy salon. Surprisingly you don't hear a ton of noise from the salon itself. The massage portion of the facial was awesome, but the facial itself didn't exactly leave my skin glowing and I'm dismayed to note that I have still have hyperpigmented areas weeks later from the extractions (which were pretty painful). Can't say I'd be back, but its a reasonably priced facial with a super nice estetician.