Someone please give me a roundhouse kick to the side of the head. I take pride that I do all the proper research and that I rarely make the wrong decision in choosing a hotel, but I deserve a beat down for this two night failure. This was a money saving maneuver to get an extra round of golf in for the weekend and an attempt to stay in a central location to all the locales we were visiting. I lowered my expectations significantly to simply just having a clean and safe place to rest overnight with some semblance of customer service, and they did not come close to delivering.
The parking lot was littered with trash and shady people hanging out, some just sitting on top of their cars. The hotel grounds had rubbish everywhere with garbage receptacles overflowing. There was a filthy look leaving you not wanting to touch anything. The room looked as expected with beds only comfortable enough to pass out for a few hours. The disgusting bathroom was highlighted by a vent lined with lint/dirt and mildew-filled crevices in the bath tub.
They do deserve credit for providing 24 hour on-site security that we noticed every time we were out in the parking lot. But the interaction with the front desk did not go smooth. Taking a total of 40 minutes to check in, we spent 10 minutes just standing there waiting while they were dicking around during a shift change and the other 30 minutes were spent waiting to see if a room was available (at the proper check in time), then more wasted time was spent putting out a fire when they over billed me my quoted price and needed to credit my card. During the whole time there, we did not hear one apology, nor feel any sense of urgency or overall receptiveness.
I don't need to state if I would stay here again.