Bistro 24 is the restaurant inside the Ritz Hotel. Many people seem to love this restaurant, but the selection on the lunch menu is weak. A large portion of the food they cook is very bland. If you are going to eat here, a salad may be the way to go as they are very good.
Honestly, it would be hard to say that you could find better service and that is expected when you are at the Ritz. Certainly the friendly staff is the highlight of Bistro 24. I would not recommend eating here when there are so many better options just across the street.