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  • I have thought about writing this review and then stopped myself time and again. I walked into this salon with long, healthy, shiny, well-maintained hair. The only similarity when I walked out was that it was long. I have been there once before and was so-so happy with the result, with it was easy, convenient and one can get an appointment almost immediately. I needed that. Lesson learned. When I went back the second time I told Kelley that I did not like the all over color and that my hair was very orange at the roots. Every single thing I told Kelley, he nodded, agreed, and did the opposite! I have (had) highlighted hair and specifically told him countless times that I did not want all over color, and highlights. Guess what I got? Exactly what I asked not to have; and it is orange blonde. My hair is completely over processed, it is dry, coarse and unmanageable at the moment. I have since been to another salon to try to get this mess fixed up and was told that it would take between 8 and 12 months to get my hair back in good condition. I always have roots from highlights, now I have a true long pathway from front to back. With highlighting, it will slowly start to fill in the pathway but it will take several months before I actually look like I don't have dark roots all the time. I will not do all over color again so little by little with highlighting that area will begin to fill in with the blonde but it will take MONTHS. I was referred to the salon by a friend; I saw her and asked her about her experience there and she told me the same thing; HE DOESN'T LISTEN TO WHAT YOU WANT! She still goes there as she is constantly changing her hair and for her the price is right. She also has short hair so if it is a mess, it will take a short time to grow out. My hair is down my back so a disaster for me is long term! It may work for some but it does not work for me. As I just spent one hour this morning trying to do my hair (usually takes less than 30 minutes and is perfect) - and it still looks like #@)t, I just got irritated enough to write this review.
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