Wow, the other locations in Phoenix received awful reviews. The one with the lady who parks in the handicapped spot is inexcusable! I wouldn't go there either. However, for this location (EAs are independently owned)....I live in Denver and ordered a fruit basket with chocolate dipped fruit for my mom & dad who live in Phx. The order went to the Indian School address. They couldn't be more pleased. The presentation was great, and the fruit was fresh and delicious. I've ordered locally in Denver and also in Daytona Beach, FL, (all online ordering) and have had great experiences.